Connect with us

Have any questions for us? Please contact us freely using the chat option or sending us an email using the boxes below!

Contact form

Otherwise, feel free to send an email to
We will respond typically from 9am-11pm Eastern Standard Time.
If you are looking for the fastest way to get a response, using the chat option will allow us to receive your message faster. If outside of business hours, we will likely respond during our normal business hours.
Please make sure to look at the main page of the store to see if there are any maintenance breaks, causing orders to not be fulfilled until certain days. This will likely be near holidays, but these aren't limited.
As always, we appreciate you shopping at S21Aquatics, and we care for our customers the same way we care for our plants!